At Rugged Revive, we stand behind the quality of our rinse-free bath products and your satisfaction is our priority. This policy outlines our warranty, returns, and refund process so you know exactly what to expect with every purchase.

30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

• Refunds are issued to the original payment method
• Products must be unused and unopened due to hygiene requirements, unless the item arrived damaged or defective
• Refunds typically process within 5 to 10 business days after approval

As part of our ongoing commitment to public land stewardship, Rugged Revive continues its charitable contributions regardless of individual returns.

Return Eligibility

To be eligible for a return:

• Item must be in original, unopened packaging
• Return request must be submitted within 30 days of delivery
• Proof of purchase is required, such as an order number or receipt

Non-returnable items include:

• Opened or used products for hygiene reasons
• Gift cards or promotional giveaway items

To start a return, email us at info@getruggedrevive.com with your order number and reason for return. We will provide return instructions and a prepaid shipping label if applicable.

Refunds

• Full refunds apply to eligible returns submitted within the 30-day window
• Partial refunds may be issued for items returned late or not in original condition

Once your return is received and inspected, we will notify you of approval status. If approved, your refund will be issued to the original payment method.

Product Warranty

All Rugged Revive products are guaranteed to be free from manufacturing defects for up to 90 days after delivery. If your item arrives defective or damaged, contact us and we will replace it at no cost.

This warranty does not cover:

• Normal wear and tear
• Damage from misuse or improper storage
• Products used beyond their intended purpose

Need Help?

We are here to support you. Contact us anytime at info@getruggedrevive.com with questions about your order, warranty, or return.